Refund policy

If you'd like to return or exchange a product, please email our Customer Care team at customer@babybeautifulcompany.com

• All returns and exchanges are free in the UK
• All items must be returned new, unused and in original Baby Beautiful Co. packaging
• Returns that do not meet our policy may not be accepted and will be sent back to the customer
• If a product was purchased as part of a set, bundle or multipack please ensure all items are returned together as we cannot complete part-returns or exchanges.  
• Make sure you obtain proof of postage for your return package
• Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched
• Once received by our warehouse, returned items are processed within 10-15 working days